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WhatsApp is liveAI agents, Instagram & web chat are coming soon

Sell, support and grow on WhatsApp as one team.

TECTET is the customer communication platform for growing businesses. Reply from one shared inbox, reach thousands with approved broadcast templates, and pay only for the messages you send.

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  • No card needed to start
  • Prepaid message credits
  • GST invoices in INR

A picture of the TECTET shared inbox with made-up chats: a conversation list, an open chat with an internal note, and the customer's details.

One inbox for every channel your customers use

  • Live

    WhatsApp

    Shared inbox, broadcasts and templates

  • Coming soon

    Instagram

    DMs and comments in the same inbox

  • Coming soon

    Web chat

    A chat widget for your website

  • Coming soon

    Phone

    Calls next to every conversation

Product tour

One workspace for every customer conversation

Everything your team needs to sell and support on WhatsApp, working together from day one.

Every chat in one place, with the whole team on it

Assign conversations automatically, reply with saved answers and keep internal notes right next to the chat.

  • Automatic assignment by round robin
  • Internal notes with @mentions
  • Canned responses, tags and quick filters
  • Photos, videos, documents and voice notes
More about shared inbox

Broadcasts

Broadcasts that report back

Send approved templates to the right segment and see exactly what happened next.

  • Live progress

    Watch sent, delivered and read counts move while it sends.

  • A report for every send

    Delivered, read, replied and failed — with the reason for each failure.

  • Follow up in one click

    Send a new broadcast to everyone who didn't read or reply.

  • No surprise bills

    See the credits a broadcast needs before you schedule it.

Built for real teams

Everything around the conversation

The details that make a busy WhatsApp number easy to run — already in TECTET.

  • Team, roles and teams

    Invite your team, group people into teams and decide exactly who sees which chats and who can send, export or pay.

  • Prepaid message credits

    Top up in rupees and pay only for the messages WhatsApp charges for — at a price you can see before you send.

  • Business hours & away messages

    Greet new customers and let them know when you'll be back — automatically.

  • Click-to-chat link & QR code

    Put your WhatsApp number on your website, packaging or shop counter.

  • CSV exports

    Export contacts, broadcast reports and credit usage — prepared in the background.

  • Live, without refreshing

    New chats, delivery ticks and broadcast progress show up the moment they happen, for everyone on the team.

How it works

From sign-up to first message in three steps

No developers needed — everything happens inside TECTET.

  1. 1

    Create your workspace

    Sign up with your work email. No card needed to start.

  2. 2

    Connect your WhatsApp number

    Link your business number through Meta's guided sign-up, right from TECTET.

  3. 3

    Start messaging

    Invite your team, import contacts and send your first broadcast.

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Security

Built to keep your conversations safe

Your customers trust you with their messages. These controls come with every workspace — no add-on to buy.

  • Encrypted in transit

    Every page and every API call travels over HTTPS.

  • Two-step verification

    Authenticator-app codes with recovery codes. Owners can require it for the whole workspace.

  • Roles & permissions

    Built-in and custom roles decide who sees which chats and who can send, export or pay.

  • Activity log

    See who changed what in your workspace, and when — kept for a year.

  • Allowed IP addresses

    Limit sign-ins to your office network when you need to.

  • Message retention

    Choose how long customer messages and files are kept.

One active sign-in per person. Signing in on a new device ends the old session.

Pricing

Simple plans. Pay for messages as you go.

Choose a plan for your team and top up message credits when you need them. Prices in rupees, before GST.

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Coming soon

What we’re building next

WhatsApp is live today. These come next, in the same inbox your team already uses.

  • Coming soon

    AI agents & chatbots

    Answer routine questions around the clock and hand over to your team when it matters.

  • Coming soon

    Instagram

    Reply to Instagram DMs from the same shared inbox.

  • Coming soon

    Web chat

    Add a chat widget to your website and answer in TECTET.

  • Coming soon

    Phone

    Take customer calls right next to their chat history.

  • Coming soon

    Integrations

    Connect the tools you already use for orders and payments.

  • Coming soon

    Analytics

    See response times, team workload and conversation trends.

FAQ

Questions, answered

Something else on your mind? Contact us.

TECTET is a customer communication platform for teams: one shared inbox, broadcasts with approved templates, contacts and segments, and prepaid message credits. WhatsApp is live today. Instagram, Web chat and Phone are coming soon, in the same inbox.

No. You connect your business number inside TECTET through Meta's guided sign-up: sign in with Facebook, choose your business and verify the number with a code.

You top up a prepaid wallet in rupees. Messages that WhatsApp charges for are paid from it at the per-message price shown in Settings → Message credits. Before a broadcast goes out you see what it needs, and you can get an email when credits run low.

Yes. Every new workspace starts on a free trial and no card is needed. The pricing page shows how long it lasts and what it includes.

Yes. Everyone works from the same shared inbox: assign chats, leave internal notes with @mentions, and use roles and teams to decide who sees what.

WhatsApp lets you reply freely for 24 hours after a customer's last message. After that, you restart the conversation with a template WhatsApp has approved. TECTET tells you when the window has closed and offers your approved templates.

WhatsApp is live today. Instagram, Web chat and Phone are coming soon, in the same inbox.

Yes. Cancel from Settings → Plans & subscription. Your plan keeps working until the end of the period you paid for.

Start talking to your customers the better way

Free to start. No card needed. Set up your workspace in minutes.

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